Overview
At Construwx.in, we strive to provide high-quality learning experiences. We understand that sometimes a purchase may not meet your expectations. This Refund Policy outlines the conditions under which refunds may be issued for courses, memberships, certifications, and other paid services on our platform.
Course Refunds
Refund eligibility for courses depends on the type of course and how much content has been accessed.
Eligible for Refund
- Request made within 7 days of purchase
- Less than 25% of course content accessed
- No certificate or credential issued
- Technical issues preventing course access
Not Eligible for Refund
- Request made after 7 days of purchase
- More than 25% of course content accessed
- Certificate or credential already issued
- Course purchased during a promotional offer
Membership Refunds
Membership subscriptions may be cancelled at any time. However, refunds for memberships are subject to the following conditions:
Monthly Memberships
Monthly memberships can be cancelled before the next billing cycle. No partial refunds are provided for the current billing period. Access continues until the end of the current billing period.
Annual Memberships
Annual memberships may be eligible for a prorated refund if cancelled within the first 30 days and less than 10% of membership benefits have been utilized. After 30 days, no refunds will be issued.
Certification & Assessment Refunds
Fees paid for certifications and assessments are generally non-refundable once the assessment has been started. If you have not yet started the assessment, you may request a refund within 48 hours of purchase. Rescheduling may be available as an alternative to a refund, subject to availability.
How to Request a Refund
To request a refund, please follow these steps:
Submit a Request
Email our support team at refunds@construwx.in with your order ID, registered email, and reason for the refund request.
Review Period
Our team will review your request within 3-5 business days and may reach out for additional information if needed.
Processing
If approved, refunds will be processed to the original payment method within 7-10 business days. You will receive a confirmation email once the refund has been initiated.
Contact Us
If you have any questions about our Refund Policy, please contact us:
Website: construwx.in
Email: refunds@construwx.in